Mobile Security Tips

Many Americans are now using mobile devices — phones, tablets, and laptops — for banking and other sensitive financial transactions. With this in mind, the American Banking Association has compiled a list of tips to help protect consumers from fraud and theft.

  • Always log out when you are finished with a mobile banking session.
  • Take advantage of mobile security software to protect your device from viruses and malware.
  • When you are notified, update your phone and apps. Many times updates contain additional security protections.
  • Don’t store information like account numbers, your social security number, and passwords on your mobile device.
  • Use the passcode feature to make it more difficult for unauthorized users to access information on your phone.
  • Confirm the authenticity of apps before you download them. Avoid apps that ask for numerous permissions before downloading.
  • If you lose your device or change phone numbers, inform your financial institution as soon as possible.
  • If you suspect fraud, report it to your bank immediately.
  • Delete all information before donating, selling, or trading in your device.
  • Avoid sensitive transactions like paying bills or banking when using public wi-fi.
  • Be very skeptical of any email or ad asking for personal information or to open a link and provide personal information, even if it’s from a company you do business with. Most reputable companies will not ask for you to provide information directly from an email or ad.
  • Protect your screen. You’d be surprised how much people can see when looking over your shoulder.