Many Americans are now using mobile devices — phones, tablets, and laptops — for banking and other sensitive financial transactions. With this in mind, the American Banking Association has compiled a list of tips to help protect consumers from fraud and theft.
- Always log out when you are finished with a mobile banking session.
- Take advantage of mobile security software to protect your device from viruses and malware.
- When you are notified, update your phone and apps. Many times updates contain additional security protections.
- Don’t store information like account numbers, your social security number, and passwords on your mobile device.
- Use the passcode feature to make it more difficult for unauthorized users to access information on your phone.
- Confirm the authenticity of apps before you download them. Avoid apps that ask for numerous permissions before downloading.
- If you lose your device or change phone numbers, inform your financial institution as soon as possible.
- If you suspect fraud, report it to your bank immediately.
- Delete all information before donating, selling, or trading in your device.
- Avoid sensitive transactions like paying bills or banking when using public wi-fi.
- Be very skeptical of any email or ad asking for personal information or to open a link and provide personal information, even if it’s from a company you do business with. Most reputable companies will not ask for you to provide information directly from an email or ad.
- Protect your screen. You’d be surprised how much people can see when looking over your shoulder.